How can I reach you if I need help?

Our customer service is available 24/7 during the closure. Simply send us an email at info@helenanewyork.com or leave us a message through our contact page , and we'll reply within 24 hours.

Are returns still being accepted?

Yes. You can return your order within 30 days of delivery, provided the items are undamaged and in their original packaging. As we'll soon be closing permanently, we kindly ask you to contact our customer service before sending a return so we can guide you through the process.

Will you restock after the sale?

No, this is our final sale. Helena New York will be closing permanently in 2026. Once the stock is sold out, each piece becomes a one-of-a-kind item that will no longer be available.

Can I still track my order?

Of course. As soon as your order ships, you'll receive a confirmation email with your tracking number and a link to follow your package (please also check your spam folder). You can also check the status at any time on our Track Order page.

Carolina Classic Mid-Heel Sandals

Name: Carolina Classic Mid-Heel Sandals
Brand: Elaine New York
SKU: Gianna - Black - Size 38
Price: 64.95 USD
Availability: InStock

WHAT DO OUR CUSTOMERS SAY?

Excellent 4.7/5

Over 3,264 verified reviews

“That bright blue is exactly my kind of color. The collar and brown buttons give a simple cardigan a little extra personality. I’d wear it with gray pants or my favorite jeans.”

Angela M.

“What drew me to this Helena New York sweater was the neckline. A few little buttons and a neat collar make it look more dressed up than a basic pullover.”

Susan R.

“I have so many dark sweaters, and this pink feels like a lovely change. The hood keeps the look casual—just right with jeans and white sneakers.”

Patricia L.

“The polka dots made me smile! I love how the mustard yellow breaks up the black and white. This would be the fun piece in an otherwise simple outfit.”

Diane K.

“My favorite detail is actually the decorated heel. Between that, the gold strap, and the green pattern, these shoes deserve to be the focus. I’d keep everything else understated.”

Carol J.

“I never thought a laundry basket would catch my eye, but that bee is adorable. The daisies and warm yellow would add such a cheerful touch to my laundry room.”

Nancy T.